I build and run the technology behind growing commerce businesses.

For more than 15 years, I’ve led platform migrations, rebuilt data and integration stacks, shaped technology teams, and cut costs without slowing the business down.

Portrait of Serge Moreau

Best fit

Growing commerce businesses facing a replatform, a costly or tangled stack, or an operating problem that has outgrown the current systems.

Selected results

$856K+
revenue loss prevented
$15K/mo
saved in data-platform spend
3
3PL migrations, zero lost orders

What I know how to do

I work from the storefront to the warehouse, and from executive planning to production delivery.

  • Modernize the core without putting the business at risk.

    Commerce platforms

    I lead work across Shopify, custom storefronts, ERP, payments, fulfillment, and the integrations between them—from architecture and cutover planning through launch.

  • Fix the process, not just the software.

    Operational systems

    I untangle the workflows behind inventory, product data, fulfillment, finance, and customer care, then redesign the process and the systems together.

  • Build around decisions people make every day.

    Data, automation and AI

    I create reporting and automation that help teams act sooner, shorten a workflow, improve the work, or catch an issue earlier.

  • Build the team the business needs now.

    Technology leadership

    I set priorities, shape teams, manage partners, and keep technology spending tied to business needs as the company changes.

An operator, not an armchair advisor

I can make the case for a platform decision, work through the architecture with engineers, and sit with an operations team to see where the process actually breaks. The technology only works when the people running the business can live with the decision.

More about how I work

A few more results

The work is measured in dollars, risk, and whether the operation runs better afterward.

  • Lowered technology cost by 15%. Consolidated vendors and right-sized the platform portfolio.

  • Cut the Boomi footprint by 45%. Reduced license cost and operating complexity.

  • Moved tommyjohn.com to Shopify. Replaced a legacy commerce stack with a composable architecture.

Let’s make the next move clear.

Tell me what is stuck, what it is costing, and what needs to change.

Start a Conversation